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Connection Issues

By [Ankama]DOFUS-Touch - ANKAMA - January 22, 2020, 15:59:23
AnkaTracker

Hello everyone,

Since yesterday some players have been reporting connection problems with the error "Account name or password incorrect".

Our team is currently investigating the problem. Meanwhile and as far as possible, it would be possible to solve the problem as follows:

  • Play from another connection (4G <-> WiFi)
  • Change your IP address

We apologize for this inconvenience and thank you in advance for your patience.