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[Read Before Posting] Bug Report Template

By [Ankama]DOFUS-Touch - ANKAMA - January 09, 2017, 07:18:26
Hi everyone,

Tracking and reporting bugs are a very important aspect of improving your game experience and better DOUS Touch's content. 

It is also important to have a centralize place to do so, which is why we do have this Bugs Subforum which allows your reports to be better seen than if they were lost in a thread on another forum. 

We would like to thank you in advance for using this template and for your help in this mission to eradicate any pesky bugs.

A golden rule: one bug per thread and one thread per bug! This makes everything easier for us to process.

Therefore as your first step you will need to check the other bug reports to see if your bug hasn't been reported yet, if that is the case you can then reply to it and add any further information you may have.

In order to make it clearer and more efficient, once you are ready to post, we ask you to use the following structure when reporting a bug.

Thread title: Must be clear, short and summarize the bug in a few words. If linked to a specific spell, state the exact name of the spell. If linked to a class, state the name of the class, etc…
Character name: The characters related to the bug or used to reproduce the bug.
Date and time: The more precise, the easier for us it will be to track down the bug.
Map: Where the issue was experienced. 
Server: Which server was it experienced on.
Bug description: Please make it short, precise and constructive. You can include here any character names that might be linked to it.
Reproducibility process: Explain the steps to follow to reproduce the bug.
Screenshots: Add any screenshots you may have for additional information. Guide on how to upload images.

Here is a template you can use for your bug reports:

Character name:
Date and time:

Bug description:
Reproducibility process: 


Thank you all for your help!