FR EN
FR EN
Browse forums 
Ankama Trackers

Unable to log in

By kenishi-kun July 23, 2019, 14:51:44

Hi guys!

When i try to conect to my account, the  message "Unable to log in - Conexion falied" appears.

How can I solve?

Thanks for attention

2 0
Reply
Reactions 11
Score : 1

Me pasa lo mismo por favor si alguien sabe ayuda
 

0 0
Reply
Score : 5

same

0 0
Reply
Score : 28

same, it works on my data but not my wifi

0 0
Reply
Score : 1

Me ocurre lo mismo intento ingresar a mi cuenta y no pude, intenté ingresar a la de mi amigo y tampoco pude, le pedi el favor a mi amigo que me revisara la cuenta y el si pudo entrar con normalidad, descargué algunos  ''apk'' que vi en algunos videos, es la ''solucion'' pero no cambia nada, no me deja entrar ni a mi cuenta ni a la de mi amigo, necesito ayuda u.u

0 0
Reply
Score : 1

AYUDA, Necesitamos soporte, no me deja entrar a mi cuenta

0 0
Reply
Score : 152

I too cannot log in! Help us!

I am able to log on using a different device, but my current iPad says "Unable to log in" - "Connection failed"

0 0
Reply
Score : 16

Having the same issue. Can log in without any problem on my old phone (iOS) but I can't log in on my new Android phone. 

1 0
Reply
Score : 152

When will moderators read this?!?! One week and I have been unable to play now, my subscription is finishing and I haven't used it for ONE WEEK because I am "Unable to log in, Connection failed". I have uninstalled and reinstalled Dofus Touch app numerous times and nothing has changed. Help me ankama!

0 0
Reply
Score : 458

Same problem here, cant get online,  unisntalled dofus and now i cant even install any dofus related apps on my andriod s10. Any and every other app downloads in seconds. Fix this shit, what a waste of kamas on a bonus pack i cant even fucking use. Useless cunts! 3 fucking weeks and nothing has been done, no replys no fuck all

1 0
Reply
Score : 1

This is Ankama support since 2005. They are fucking useless.

I cannot log in either on any device, since I sent my phone for repair. I have error message ''Connection Failed = Click here to try and solve the problem'' The link takes me to the shitty Ankama FAQ style support, where I can find nothing relating to this particular message.

Guess what? I can log in on an emulator. I guess I will keep quiet and play on a fucking emulator and not give Ankama money for Goultines but instead use Kamas to buy xp packs  Assholes

0 0
Score : 55

For a short time they took pride in helping out with a way to small team, but now it seems they gone back to not wanting money, only their own ingame kamas

0 0
Reply
Respond to this thread