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Unable to restore deleted character

By Muufahsah May 15, 2019, 03:23:46

I saw a thread that was a guy who was struggling to restore a deleted character. 
i know which server I'm on. I know which account I'm on. Both are 100% confirmed. 
Character was deleted only 6 days ago. And I have a free slot and haven't made anymore characters as I accidentally deleted my main and have been worried since and basically waiting to restore it. 

I was hoping someone could tell me any other fixes or provide why I'm having trouble, if not. 
The last guy was able to contact support and get them to restore his character and subtract the ogrins out of his account. I was hoping someone could point me along to that? 
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