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Ankama Trackers

Comms and DOFUS Touch

By [Flatops] - ANKAMA - April 25, 2018, 14:00:00
AnkaTracker Announcements

You're used to seeing game updates, but today we'd like to share what we could call a "DOFUS Touch communication update"!

In order to facilitate the circulation of information about the game and improve communication between the community and staff, we would like to make a few communication changes.

Learn all about Discord, and the creation of a "Workshop" to talk with you!
 

Discord


Starting the DOFUS Touch Discord was a real success, with more than 10,000 users soon – so much of a success that it is becoming difficult for us to keep track of it all properly!

Communication with Staff

Other than Community Managers, the members of the DOFUS Touch team will close private messaging going forward.

The entire team finds it more efficient to spend 10 minutes writing a post on the official forum where it can potentially be read by hundreds of players, rather than spending 10 minutes talking with a single player (even though that's always a pleasure!).

We do very much want to communicate with you (keep reading to be sure), but we want to do so more optimally.

Suggestions and Bug Reports

The Suggestions and Bug Reports channels have been closed.

Our problem was that players would post on various subjects, followed by lively debates. After an entire weekend of this, for example, it was complicated for the staff to sort through the messages and answer each player properly! It was also harder for the community to follow, and lots of suggestions were repeated about the various debates and reports.

So now we invite players to head to the sections Suggestion Box and Bug Reports sections of the official forums. Each subject will have its own thread, and it will be easier for everyone to follow each discussion. Of course, our team will do everything it can to answer you as much as possible, favoring the forum a bit more now.
 

The Workshop


That's not all! A new section in the forum is now available: The Workshop.

Only staff will be able to start threads to discuss certain upcoming changes in the game. Everyone can come and participate in the discussions (constructively, of course!) to contribute to the evolution of DOFUS Touch, hand in hand.

We had begun this process with a handful of players, but that didn't fit what we have offered in terms of transparency since the start of DOFUS Touch.

To open the workshop, you'll find two initial discussion topics: adding (or not) new trophies and the appearance of legendary weapons. Other subjects will be offered for discussion in the future.

The new things discussed in the workshop won't yet have a release date and could possibly be modified considerably or never be added to the game, based on your feedback.

Feel free to swing by to join the discussions with the rest of the community and our team!

See you soon.

Reply
First Ankama intervention

Replying to KruzaKiwi

Hi KruzaKiwi,

We would like ask for your patience as it takes time to process all the reports.

See message in context
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Score : 1

Me encanta esa idea.

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Score : 109

Speaking of comms, why is there no action or response taken when we report chars using bots to farm? I've reported one bot 4 weeks ago and heard nothing. The bot farms just about 24/7. Why no comms? And why hasn't the bot using char been banned?

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Hi KruzaKiwi,

We would like ask for your patience as it takes time to process all the reports.

Score : 2

En español por favor !

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Score : 1

Y para la gente de idioma latino

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Score : 1

¿Y para cuando página, comunidad y foro en Español?

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Score : 1212

Cuando tengamos un CM para la comunidad Es 

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Score : 365

"transparency since the start of DOFUS Touch"
Bahahaha, very funny

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Score : 2

Yo ando buscando como reportar un bot minero en dodge 7u7.
< Forum Rules > está en Zona desconocida este es la cuenta no sé como hacer ni donde dirigirme para el reporte

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Reply

Hi andalejo,

The process on how to report bots can be found here.

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