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Confinement: Some Good News

By [Ankama]DOFUS-Touch - ANKAMA - March 24, 2020, 16:00:00
AnkaTracker Announcements

Along with the teams of our main games – WAKFU, DOFUS and DOFUS Touch – we are still doing our very best to keep you entertained over the coming days and weeks in the hopes of making your time in self-isolation more enjoyable.

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SPANISH


Hello, everyone.

I'm Djinn, and I hope that you – like us – are staying home!

Today, I'm coming to you from my bedroom, because we're working from home, to announce some good news.

Let's start with DOFUS. A bit of background: Last week, we had a large influx of players. This influx consists of former players who are returning, new players discovering the game, and above all current active players increasing the amount of time they spend in the game. In order to handle the influx, we took several steps: First, we increased the number of players allowed simultaneously on the servers, and we also set up a special offer to make it easier to migrate to other servers for players who want to join their friends.


At the same time, we were consulting the various teams to find out if we could do even more. Keep in mind that we are all working remotely, and dealing with an exceptional situation, so it is sometimes more difficult to implement technically complex solutions. I'm pleased to announce that a new single-account server will be opening this Thursday! This new server will make it possible to welcome more players. Please note, however, that the server Ilyzaelle is already the result of a merger and we won't be able to merge it again with this new server. This means that even in the event of population changes in one or the other of these servers, they will remain separate.

Let me point out the importance of pre-registering for Temporis IV. Temporis is coming on March 31, and pre-registering gets you the Hobnobourglass as a gift. This item lets you recover 50 health points during a fight and goes back to your inventory at the end of every fight. Above all, however, pre-registering lets us scale the server size and number of servers so we can offer you the best game experience possible. If you have not pre-registered and plan to play Temporis, do so. It's very important for everyone's comfort!

For DOFUS Retro, I know that some of you were disappointed the merger didn't happen as planned last Wednesday. The situation was changing rapidly, and government decisions were coming one after another. Some employees had to go home to take care of their children, and we weren't able to get organized fast enough to stick to the deadline with everything going on. I'm pleased to announce that we've set a new date for the server merger: April 8! Please be understanding, as the situation is changing very quickly, both for staff, and regarding server population. The information we gave you in recent weeks about the number of servers could change, and we might need to delay the merger again if the situation changes too rapidly. But in any case, our goal is to carry out the merger on April 8, and you'll soon be able to raise Dragoturkeys.

For DOFUS Touch, we are going to hold happy hours to give you bonuses during specific time slots. They will start on Wednesday at 6:00 PM (Paris time) and will be held at different times on different servers. You'll find more information soon on our website to know which server, when, and with what bonus.

To be with you during this very unique period, and help you stay home – which is very important – we're offering new 7-day game codes. Below the video, there's a code for a 7-day booster in WAKFU, and a 7-day subscription code for DOFUS. If you are already a subscriber, they will extend your subscription. They are valid for all accounts created more than three days ago.

Thank you for your kind comments and the support you've shown our teams. On a personal level, I'm proud and glad to be working with them during this very particular period. They are truly working hard and doing everything they can to give you the best possible experience. Some of you are frustrated by the situation, but the vast majority of you understand what we're going through and for that, I say thank you.

That's it for now. I hope your second week of confinement goes well. Please take care of yourselves and your families. See you again very soon!

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Reactions 8
Score : 61

Help out Hispanic server brutas!!!!!!!!!! no one can log in

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Score : 41

the login problem recures.. i cant login and it says im in server queue. please help

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Score : 1

keep safe everyone!

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Score : 1

No se que piensa los encargados de dofus touch, si para iniciar sesión ahora es un problema piensen en los días que estará las horas felices muchos no podrán aprovechar del juego y de ese extra por saturacion del server de tantas personas que intentarán conectarse en esas horas. Espero mejoren esto y ofrezcan días de abono que es más beneficioso para la comunidad ya que se puede conectar en diferentes horas y más personas lo disfrutarán.
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Score : 1

Como trocar de servidor ?

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Score : 27

Dofus and Wakfu get 2 free weeks of subscription (although I'm not seeing the new codes) while Touch gets a small bonus for a few hours, one that is at ridiculous times for my server. We see who you care about Ankama.

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Score : 3

como disfrutamos de ese bonus de xp y drop en brutas? si no podemos conectarnos... sean serios por favor por que no abren otro server hispano en touch?

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Score : 41

No es posible ningún tipo de conexión
Parece que en este momento y creo que debe ser por estar buscando una solución. esperamos pronta recuperación de los servidores. Ánimos y no os mováis de casa.

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