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Your Expectations and Our Requirements

By [Ankama]DOFUS-Touch - ANKAMA - September 21, 2020, 16:30:00
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Today, we want to talk to you about how we manage DOFUS Touch. Read on to learn how we navigate from day to day between your expectations, our requirements, and our own goals for the game's future development!




Have you ever wondered, "Why is the DOFUS Touch team giving us this update, when the community was hoping for something else?" If so, you've come to the right place to get answers!

Community expectations

Gauging the expectations of such a large community, for a game with such a rich range of content, isn't as easy as you might think. Everyone has their own vision and expectations for the game, as we've seen in some of the fierce debates that certain players sometimes get into in the forums or on Discord!

So it's hard to nail down any given expectation as an absolute truth for which we can find a single, undisputed solution for the whole community. This is the core challenge and paradox that our team is faced with: working on content that everyone will love, even though that's a goal that's inherently impossible to achieve.

A majority of players sometimes seem to share a favorable opinion on certain topics. So why don't we jump right on those issues immediately? It's certainly not because we want to disappoint our players! Stick with us here, and we'll explain.

Project Requirements

Technical Constraints

We already talked about the technical side of DOFUS Touch a few weeks ago in this article, which we encourage you to read to help you more fully understand what we have to say here.

Dependencies

Simplifying somewhat, development on the game is divided into multiple layers:

  • Server development
  • Client development
  • Game design
  • Level art (map design)
 

These layers depend on one another, regardless of what specific project we're talking about.

Let's look at the Inter-Server Kolossium, for example, which mainly involves server development.

It's important to correctly estimate the time we'll need to complete this task, and to remember that this time will have to be subtracted from the time available for other ongoing projects. Not to mention unexpected developments like bugs… or the impact of the COVID virus in 2020.

If a project is estimated to require several months of server development, for example, the other teams will be unable to move forward on other projects during that time (because the teams are interdependent).

Therefore, it seems preferable to prioritize a "balanced" project that distributes the workload more evenly, while still improving the game – like development work on Ascension Island, for example. This project required collaboration from all four of the teams mentioned above. Here's a partial list of the work involved:

  • Server: scaling monsters, leaderboard functionality, distributing rewards…
  • Client: developing all the new interfaces through the corresponding button (the volcano in your shortcut bar!)
  • Game design: managing balancing issues, creating rewards and quests around the new functionality and Orado
  • Level design: creating multiple (gorgeous!) maps for the entire dungeon and the area around it
 

All that is still just the tip of the iceberg, and it's important to coordinate with lots of other teams, each of which has its own requirements: testers, graphic designers, IT, web, translators, and more.

And that brings us to another essential point to keep in mind!

Availability

If one of the teams has more or less availability than another, we need to adjust the schedule accordingly.

For example, if we know that for one reason or another, the server development team will be very busy with core issues before the next update is released, it will be preferable to focus them on projects that will involve the other teams more.

And availability isn't always an easy thing to work out! Maintaining the DOFUS Touch project is (unfortunately!) not just a matter of working on new updates, as we briefly explained here. We have to constantly maintain all sorts of aspects of the game that are generally "invisible" to players.
 

Our Goals

Besides the issues we've already mentioned, our team also saves a bit of room in their decision-making for their own goals and visions, and makes sure to express their creativity as much as possible in our various updates.

It may turn out that our vision is different from what some players are expecting from the project, and that's not in any way a question of ego or a high-and-mighty attitude! We just have more information in hand to decide whether or not a given project will be achievable and beneficial for the game.

Our perspective is based on studying various data, on our knowledge of technical restrictions and the available resources, on our experience, and plenty of other points. All of that allows us to have a clearer overall vision of the project, and to make our decisions accordingly!

Frequently Asked Questions

 

"Thanks for the explanation. You guys are awesome! All flattery aside, how do you explain that the shop is always up to date with no problems, unlike other aspects of the game?"

The fact that the shop is up to date doesn't mean we've had to sacrifice a new in-game feature or gameplay balancing. In terms of the overall development of the game, it doesn't represent a very significant part of our work (or at least, not to the point where it would affect an update). So just because the shop regularly offers new content doesn't mean that we're sacrificing new features or other changes to the game itself.

In any case, this work is essential because, as you'll surely recall, DOFUS Touch is completely free to play. Besides offering fun new options for players, cosmetics (and other shop items) help to keep the game afloat!

"Why do you spend time organizing in-game events, or events on the official website, instead of developing real content?"

Our answer to this question is somewhat related to the previous one: community events have only a very (very!) small impact on game development.

The events presented in the game or outside of it are hosted by our community managers or game masters. Sometimes they're even presented by members of our own community, who we're always more than happy to support!

Here again, the fact that a community manager is hosting an event isn't slowing down progress on new content.

"So, just to be clear, we're never getting Inter-Server Kolossium, is that what you're saying?!"

No, that's not exactly what we're saying. There was a time when we couldn't imagine ever introducing class change potions, and then at some point, the tide turned. These things depend on the context and on all kinds of different factors, some of which we've talked about in this article. For now, and to finish with this example, Inter-Server Kolossium is still definitely a very important project for our team.

"Why not recruit more staff to eliminate some of these constraints?"

We already are recruiting, if for no other reason than to maintain a certain level of stability on the HR front! Sometimes we even share certain DOFUS Touch job openings with you.

For obvious reasons, however, recruitment can't be unlimited, and it's not a universal solution.

"Why not include the community in your decisions a little more?"

While an idea suggested by a player may be a fantastic one on paper, it's not necessarily achievable or appropriate for the game in the long term, for all the reasons explained above.

Gaining a community consensus is no easy task either, as we also explained at the start of this article.

That being said, we do plan to call on you a bit more in the weeks ahead, and to keep providing certain interesting information… so stay tuned!

The End

We hope that the information we've provided here will help give you a somewhat better understanding of the context for our team's work on DOFUS Touch!

One thing's for sure: we love this game every bit as much as you do, and our goal is definitely to guide it in the best possible direction, side by side with our players.

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Reactions 20
Score : 2

¿Esto es una broma..?, AUN TODA LA COMUNIDAD CHILENA ESPERA QUE HABILITEN LAS GULTINAS EN NUESTRO PAIS!

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Score : 1

Ankama porfavor arreglen a lo sosamodas están extremadamente chetados porfavor nivelen esa raza yo miro en un koli dos osas yo siendo un streamer instatinamente digo perdimos el koli un dragón que quita mas de 1600 en turno porfavor ni si quiera un yopuka con una ira ase tanto, reviven,curan mas que un aniripsa, dan Pa y pm también quitan porfavor ankama su juego es 10/10 pero nivelen esa raza la miro y ya digo perdimos es lo único que pido un nivel Para todas las razas pero bajándole al osa ya quien coja esa raza está chetado por favor es lo único que pido #nivelasion alos osas

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Score : 1

It will be really great if u guys add new classes on the game, like Selatrops, Hipermage or Uginak on Dofus Touch. Then another thing i really wish to happen is to have all the jobs aviable to do instead of just 3. Thats all. Thank u.

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Score : 1

En mi opinión, Mejor sistema de pvp Chapas poder ver alas de alineación de los personajes en modo espectador, BOTS de Recursos ya sea Carpe, Mineral Etc.
Agregar nuevas razas al juego, Equilibrar razas ejemplo Xelor, osamodas...
Búsqueda de grupos en interfaz para mazmorras, mejor apariencias visuales.

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Score : 1

Orbes de regalo

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Score : 331

Necesitan reformar pero ya clases como el sacrogrito o el xelor. Al menos el xelor cumple su función de traba/molestia, pero el sacro y su actual sistema de castigos elementales está desfasadisimo, ni en pvm funciona el sacro (hablando de pvm a niveles épicos, como los de frigost 3), si en PvP o pvm te pueden quitar 1000 PDV en un turno de nada sirve un boost de 200, antes de que te puedas boostear ya te han matado. Es una clase que se ha quedado completamente fuera en la actualidad debido al daño que tiene absolutamente todo. Encima las %resis no sirven de nada en PvP grupal, donde con ignorar al sacro y atacarle en el último turno entre todos sirve.
Entiendo que haya recelo a hacer esta reforma por lo ocurrido en Dofus pc, pero actualmente la clase no cumple para nada su rol de manera eficaz, ni de tanque por lo fácil que es ownearlo en 1/2 turnos, ni de berserker por la cantidad de daño y el bajo boost en comparación. Lo único donde medio sirve es como posicionador.

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Score : 112

Gostaríamos de saber sobre quando as novas classes serão adicionadas no jogo! o jogo esta sem graça, sem nada interessante pra fazer. O jogo esta monotomo, precisa de algo novo! e o que nós jogadores queremos são novas classes!! ja se passaram 4 anos!!

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Score : 1

Thanks for the effort you put into communicating and although we are complaining - you guys are doing a great job with game development, expressing your creativity, and bringing out new features.
Dofus Touch is unique and definitely, one of the best MMORPG I've ever played.
I know that many players would agree with me and many new players once they have tried the game.

I ask myself why some super low content and bad quality games without story are more popular and getting more downloads than Dofus touch.
I would love to see Dofus touch go viral, make more ads, land on the top game in the app store, and attract more new players globally.
That's my expectation.

Greetings!

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Score : 1

hola, estaría muy bueno que pusieron dimensiones ya sea sramvil,anutropia etc también podrían poner la zona de sufokia de niveles 190.

además mejórenle algo a los sadida están muy atrás en comparación de otros personajes.

gracias smile.

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Score : 331

Mejorar a los sadidas? la gente pide por pedir macho... los sadidas estan genial como estan

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Score : 3

Para cuando pondrán una opción para poder denunciar ha aquellas personas mal hablabas o alos bots sin la necesidad de hacer ese proceso de tomar captura y mandarla a soporte...? Si en verdad escucharan ala comunidad hicieran algun tipo de estas cosas y no creo q les tome mucho tiempo, ami parecer uds no toman muy en cuenta ala comidad no es necesario hacer grandes actualizaciones por escuchar ala comidad pero con pequeñas cosas como poner una opción de denunciar bots, personas q cambian kks de servidor a servidor etc.. bastaría. y tampoco hay ningún moderador para poder presentar alguna inquietud o queja sobre otro jugador, no digo q el moderador este las 24/7 pero q la comidad lo conozca y pueda dirigirse a el cuando asi lo necesite.

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Score : 309

There are lots of games with massive communities that listen to their audience, I don't think this should be an excuse to have a lack of content. It's rather the Dofus Touch team being very small and I can't understand why the team isn't being expanded upon.

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Score : 175

Boa noite,

Eu gostaria de deixar uma sugestão para o Dofus Touch.

No Dofus PC os feitiços são bem mais elaborados, brilhantes e mais bonitos, podem melhorar e adicionar mais efeitos nos feitiços durante as lutas no Dofus Touch?
Acho que ficaria mais animada como modificação.

Obrigado pela atenção

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Score : 1

Boa madrugada, uma dica e deixa os feitiços mais bonitos e bem vividos, e os empresa era pra poder ser feito em cima da montaria, também poderia ter uma combinação de 2 empresa como, sentar e ler um livro e etc... E colocar mais magias dos personagens como no Pc , assim não ficando tão monótono e repetitivo o Farm e a experiência de jogo, como também preso em a jogada dos players 

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Score : 1

The class set of each class is good and I love to use it on my Sadida, however a 5 pieces set that at level 150 gives you +800 hp is just too low, ok the buff of the spells is good but not enough to balance the low stats of the set. It would be great to review the bonus of the complete set adapting it to others level 150 equipment.

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Score : 1

I can't really make it out from this post, but are there any plans to update some of the systems that simply are not exactly fun/working right now (for example: Contested territories are just Monopolized by a certain guild on my server, severely reducing enjoyment as nobody even bothers anymore).
There are also still A LOT of loose ends in the game. There's apparently a dofus on Pandala, but that's only in the story right now, there's no actual Dofus at the location of interest. The Dark Miner that allows you to ride his cart has dialogue saying that there's a hidden city within the mountains, but there's nothing to indicate of this is just "fun gossip/myth" or an actual development plan. 

These dialogues get me very excited, but are also incredibly frustrating when it simply isn't correct. I can write the city off as a myth in-game, but the Dofus of Pandala bothers me as the Dofus are integral to the story and I was successfully led on a Goosechase for nothing....

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Score : 1

Debería es cambiar esa forma de conquista de alianza y volver brakmar o bonta no que una alianza manipule y cobre cierta cantidad de kamas para poder entrar

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Score : 1

Solucionen el problema de los dopeuls para que sea beneficioso para todas las razas por igual no que uno esté más fuerte que otro

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Score : 1

Yo e jugado dofus cuando aun existían los servidores tinieblas nomekop bolgrot etc... pero al pasar el tiempo las clases an cambiando sus mecánicas también pero hay una clase en concreto que esta muy por detrás a diferencia de otras clases y me refiero al sacro.. esa clase la conozco de hace tiempo y no a cambiado nada se que dofus touch es un juego aparte al de pc pero podrían hacerle un rework a sus habilidades como lo hicieron con el osamodas el sacro esta muy por detrás

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