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Achievement Rewards Not Received

By [Ankama]DOFUS-Touch - ANKAMA - January 13, 2020, 15:00:00
AnkaTracker
Reactions 36
Score : 1

Hello! My brother and I had the same problem today. We did each level 1-50 dungeon and completed each task from the level 1-50 list and decided to accept the rewards once we finished everything. At the end we just got the exp but not the materials and kamas.

To resume:

  • Every task from the level 1-50 dungeons
  • Date 01/11/2020
  • My nickname: Isaac-Noobton    -    My brother: Iyellalot
  • Server: Grandapan
  • Character level: 56
  • Not received rewards: kamas and materials from every dungeon boss (level 1-50)

I hope you can help me biggrin


 
0 0
Score : 170

En el Logro "mazmorras de antaño" me falta validar las submisiones corta y raja a Klim y al conde Kontatrás de las cuales no recuerdo la fecha en la que las pase pero si tengo completadas todas las misiones del dofus de los hielos por lo que es necesario haber completado dichas mazmorras previamente, incluso tengo completada la mision de busca y captura del conde kontatras aunque no me aparece en la prisión del castillo y nunca cobre la recompensa. Hace varios meses que complete las misiones y no puedo recordar mucho detalle adicional pero se que la dung de conde la complete a finales de 2019
Mi personaje se llama artal-ll osamodas lvl 200 del servidor brutas.

0 0
Score : 1

Hola Team, 
Hice los logros del evento de Haluin del ghulden Palace cuando era 199 de nivel y claro la condición es ser 200 cuando fui 200 hice el ultimo que era duo y me salieron todos los otros logros por aceptar, le di aceptar y solo me dio los recursos del ultimo u no del resto que ya había desbloqueado y me faltaba ser solo 200
Mis datos son:
Logro:
Ghulden Palace
Deleghuado de personal(superviviente)
Deleghuado de personal(pusilanime)
Deleghuado de personal(crono)
Aliento Malghuliente
Fecha del logro 8 noviembre 2020
Apodo pj: Mono-ryuk
servidor: Brutas
Nivel pj cuando complete logro: 199
Recomensa no recibida los recursos que dan los logros si recibi la xp pero no recursos.

0 0
Score : 29

Algumas conquistas eu não lembro quando concluí pois deixo para pegar os sucessos quando eu precisar dos recursos ou das kamas. PS: *** = não recordo a data da conclusao. Todas as conquistas abaixo recebi somente a xp nos dois personagens que jogo (Kahtena e Kgilgamesh), tem outras conquistas que não recebi o gold, porém não vou sair procurando todas, tendo os recursos e kamas dessas abaixo de volta já tá de bom tamanho por enquanto. Assim como espero que o bug seja corrigido logo pois é complicado jogar e progredir sem poder coletar sucessos

Kanniballs - 21/11/2020 - 
calabouço de areia - *** 
Mob esponja (Anacoreta) - ***
Gelexta dimensão - ***

Servidor: Grandapan

Nomes dos personagens e nível de quando tentei coletar as recompensas:
Kahtena - Enutrof 80
Kgilgamesh - Cra 79


 

0 0
Score : 29

Ontem aconteceu de novo... Ta complicado assim. Peguei mais uns sucessos por precisar da xp dessa vez, não queria pegar sucesso com recursos (xp/kamas), mas precisei pra completar o que queria fazer. Foram Mais uns 4-5 sucessos que não recebi kamas ou recursos, só que dessa vez fui nos que eram menos rentáveis. As contas são novas, tanto enu quanto cra são únicos chars que upei nas contas, assim fica dificil progredir no jogo...

0 0
Score : 2

Reclame más de 30 logros los cuales no recuerdo hace cuantos meses los hice y lo unico que me interesa es saber si puedo reclamarlos con otras cuentas o me pasara lo mismo....

0 0
Score : 1
  • “Casa de Chanta Klaus”, “ Papa No-es (Crono)”;
  • 10 de enero del 2021;
  • Mr-Whizkas;
  • Brutas;
  • 180;
  • No recibí ni experiencia, ni kamas ni recursos.
0 0

Hello everyone,

Here is the latest update regarding this issue.

First and this is bad news, it still hasn't been reproduced by our testers. The problem is most certainly not random and without reliable reproduction, it is not possible to fix it.

We regularly try new attempts based on your feedback, which is very valuable to us and we thank you for it.

As recently as the last two weeks, different situations were tested such as:

  • Log out before facing the boss,
  • Accept the rewards by having the PODS filled,
  • Mix different situations and achievement completion without having the required level,
  • Achievement completion and accept rewards several days later,
  • [...]

All the tracks are studied. The next tests will revolve around automatic backups, which have already caused some problems in the past. Completing achievements during an automatic save, accepting rewards during a save ...

In the meantime, if you encounter the problem, do not hesitate to give us as much information as possible, even if it seems trivial to you!

To conclude and in order to avoid postponements that would not be relevant, we remind you of this modification made during a past major update:

“In order to limit excessive generation of certain resources, achievements are now linked to accounts. This means that resources and kamas from an achievement can no longer be obtained several times per account on the same server. If a character on Oshimo obtains the achievement, that won't prevent a character on Herdegrize from receiving the resources from the same achievement.

The experience, titles, ornaments, Dofus, emotes, etc. can, however, be obtained by each of the account's characters obtaining the achievement. "
Score : 33

Thanks for keeping us up-to-date. In my case, I logged out after facing the boss and when I logged in I accepted the achievement rewards and it didn't appear on my inventory. 

0 0
Score : 2

Hi, I've been having this problem too,

  • Cala del peñon Quemazón, Cala del Arca de Otomai
  • Date 10/02/2021
  • My nickname: Lilipu
  • Server: Brutas
  • Character level: 194
  • Not received rewards: Not kamas nor resources

If helps, I did the tests with three tasks, the two above that give me no rewards. But I did it also the Dofus Domakuro Reward and that gave me the Kamas and the object (Dofus). The case ID is #2781993 there you'll find the evidence (.pdf)
 
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