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Ankama Trackers

Bonus Pack Fail to Buy

By jove2#5830 March 22, 2022, 16:39:08
AnkaTracker
I tried buying the bonus pack 2 times.   It took the kama's but failed to apply the bonus pack.
Grandapan server. 
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First Ankama intervention
Hi guys,

Are you still experiencing the issue after reconnecting?
 
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Reactions 5
Score : 3
The same thing happened to me on dodge
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Hi guys,

Are you still experiencing the issue after reconnecting?
 
Score : 3
I was now able to purchase the bonus pack. So I am glad the problem was solved. Sadly the initial purchase (from my previous post) was not refunded so I am out 130kk about (which overall isnt too bad I guess).
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Score : 2
Hey, the same problem here too i paid 500kk for 30 days bonus pack but no active i relog many times but nothing changed ....24/3/2022 dodge server 
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Hi guys,

Kindly contact the Support team here so they can investigate your purchase. Thank you!
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