Are you a dyed-in-the-wool guide? Does your deeply altruistic nature compel you to assist poor lost gobballs? Have you traveled around the World of Twelve a fair bit? Do you enjoy flaunting… errr, sharing… your knowledge? Interesting… You could be the perfect candidate to join our team of Community Helpers!

Just over a year ago, we launched a recruitment session to bolster our team of Community Helpers. Now we're doing it again! If you're interested in helping out freshly incarnated adventurers in the great adventure of the World of Twelve, now's the time to go for it!

Watcha Talkin'bout?

Community Helpers are responsible for helping noobs and players who are a bit lost when it comes to DOFUS Touch, either directly in the game, on the forums, or on Discord.

The idea isn't to take charge of these players' advancement, but to answer their questions so they will feel more comfortable with the game and its various mechanisms. Essentially, you'll be taking tomorrow's heroes under your wing!

A Community Helper's Profile and Role

CHs guide players and inform them regarding:

  • game basics,
  • procedures (bugs, bots, insults, connecting from abroad, etc.),
  • available tools (the Authenticator, encyclopedia, Discord,,, etc.),
  • and major official decisions.


  • CHs are not Ankama staff.
  • They are not moderators, and as such, they do not have moderator rights.
  • They are not expected to know all DOFUS Touch content.
  • They are not high-level players who get others past dungeons or the like.

Above all, CHs:

  • are passionate and want to share their love of DOFUS Touch with others;
  • know how to keep their cool and be diplomatic at all times;
  • stay on top of game news;
  • have the necessary experience to help and advise beginners;
  • are able to communicate effectively (content and style);
  • are available and fairly active (on Discord, the forums, and in the game);
  • and follow the rules.

Advantages of Being a Community Helper

Just like moderators, CHs are volunteer players who are there above all for love of the game and to make DOFUS Touch better. Therefore, they won't be receiving any free goultines or Vulbis Dofus!

However, a few practical and honorary advantages are reserved for them:

  • a distinctive title in the game, on the forums, and on Discord;
  • the word (Helper) in front of their nicknames in the Beginner channel and unlimited access to it;
  • a private discussion space with game staff on Discord;
  • and some in-game tools.

How to Apply

Just answer every question in the form below and send it us via this link. We need varying numbers of volunteers for different servers, especially to cover the in-game Beginner channel properly, as it welcomes hundreds of new players every day. Therefore, recruitment will stay open until further notice. But be warned: first come, first served!

You will have a one-month trial period, and then we'll leave you alone (but don't go crazy, okay?). That said, Ankama reserves the right to withdraw your Community Helper status at any time if you do not comply with the above.

See you soon in DOFUS Touch!

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