Perhaps you know of the DOFUS Touch "Welcome Guilds"? We would now like to wrap up this experiment and offer you a new official status: "Community Helper"!

Goodbye "Welcome Guilds"

After speaking with the leaders of the guilds concerned, the welcome guild experiment is ending today. Not that it wasn't worthwhile. It's just that the current system no longer seems to be the best fit since the newbies' channel now plays the same role.

Taking charge of a mass of players within "simple guilds" is complex and that is why we thought of improving and expanding the Community Helper status!

Watcha talkin'bout?

Visitors to our Discord probably already know about this status. Now, we want to make it more official and better supervised.

Community helpers are passionate about helping noobs and players who are a bit lost when it comes to DOFUS Touch, either directly in the game, on the forum, or on Discord.

The idea isn't to take charge of these players' advancement, but to answer their questions so that they are more comfortable with the game and its various mechanisms. Take tomorrow's heroes under your wing!

Community Helper ( CH ) Profile and Role

CHs inform and guide players on:

  • Game basics
  • Procedures (bugs, bots, insults, connecting, etc.)
  • Available tools (the Authenticator, encyclopedia, Discord,,, etc.)
  • Major official decisions


  • CHs are not Ankama staff
  • They are not moderators and do not have moderator rights
  • They are not expected to know all DOFUS Touch content
  • They are not high-level players who get others past dungeons or the like

Above all, CHs:

  • Are passionate and want to share their love of DOFUS Touch with others
  • Know how to keep their cool and be diplomatic at all times
  • Stay on top of game news
  • Have the necessary experience to help and advise beginners
  • Are able to communicate effectively (content and style)
  • Are available and fairly active (on Discord, the forum, and in the game)
  • Follows the rules

Advantages of Being a Community Helper

Just like moderators, CHs are volunteer players who are there above all for love of the game and to make DOFUS Touch better. Therefore, they won't be receiving any free Goultines or Vulbis Dofus!

However, a few practical and honorary advantages are reserved for them:

  • A distinctive title in the game, on the forum, and on Discord
  • A star in front of their character name in the newbies' channel and unlimited access to it
  • A private discussion space with game staff on Discord
  • Some in-game tools, which are still under consideration

How to Apply


Just fill out the form below. We need more or less volunteers depending on the server, notably to cover the in-game newbies' channel properly as it welcomes hundreds of new players every day. Therefore, recruiting will stay open until further notice. But be warned: first come, first served!

You will have a one-month trial period, and then we'll leave you alone (but don't go crazy, okay?!). That said, Ankama reserves the right to withdraw your community helper status at any time if you do not comply with everything set forth above.

Your application will be reviewed as soon as possible, and if your profile grabs our attention, you'll receive a message about going on to the next stage. The response time may vary, depending on the number of applications we receive.
If you don't get a response after applying, feel free to try again in our next recruitment campaign!
See you soon in DOFUS Touch!